Before talking about design, decide what the website is for. The three kinds below differ in scope, timeline and how success is measured. Mixing them up causes most disputes at acceptance.
| Company website | Online shop | Site with a login area | |
|---|---|---|---|
| Main goal | Be found, receive enquiries | Sell orders | Serve a business process |
| Hardest part | Content and SEO | Order flow, payment, stock | Permissions, data, integrations |
| Typical timeline | 3 to 5 weeks | 5 to 8 weeks | By scope, in stages |
| What to measure | Visits from search, enquiries | Conversion at each step | Time to complete a task |
Delays usually come from content that is not ready, such as missing photos or product descriptions, so we agree a content delivery schedule in the first week.
