The first question we ask is not what to build the app with, but what people will open it with. An app costs money to build, to get through store review and to maintain on two platforms. If users would in practice still open a browser, that money creates no value.
Our own operations system shows this. In a 30-day count on 5 September 2026 there were 403 clock-ins, and 91% of them came from a web browser. Staff work at computers and clock in there. So we usually build the web version of a business system first, and add an app for what phones do better.
An app is worth building when at least two of these hold: people open it several times a day; push notifications are central to the work; or it needs device features such as the camera, location, Face ID, barcode scanning or background processing.
